Setting up an end to end process Service Cloud and S4HANA. We use the webservice
FollowupDocumentFromServiceRequestCreationIn to have a document flow.
The internal order is created immediately after the release to ERP and the ID is shown in the document flow, but it is not indicated that as an internal order.
Any body more detail infromation on how to manipulate the data collected within the webservice. There is no nice dropdown indicating entry x = Internal order.
Any document flow documentation regarding the service process with S4HANA integration is welcome!