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Adobe Document Services stopped NW7.5 JAVA

Oct 30, 2017 at 07:18 PM


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Former Member


Recently we had our NW7.5 AS JAVA restart after which our ADS server is not starting.

While starting it manually it fails due to dependencies, which i was able to find in default trace. Application com.adobe/AdobeDocumentServices cannot be started. Reason: it has hard reference to service com.adobe~TrustManagerService, which is not active on the server because service is stopped manually and you have to start it manually before you can proceed..

Attaching Default trace for affected adobe services.

Any response would be highly appreciatedads-service-failure.txt.

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Former Member Oct 31, 2017 at 06:12 AM

Issue has been resolved after full server restart.

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