Partner Determination

[Former Member]

Hi,

We are working on the CRM 5.0 implementation.

When we are creating the complaint, the system should check the material entered there.

Based on the material entered it will check a custom table and the plant should be determined as one of the partner.

I checked the BADI : COM_PARTNER_BADI

But i am not able to implement this.

It is not getting activated.

Can any one advise if this is the correct BAdi and how this can be activated.

Thanks.

Muru.

[Former Member]

Any thaughts on this pls.

[karuna_gangireddy]

Hi,

Try the BADI CRM_CUSTOMER_H_BADI and the method CRM_CUSTOMER_H_MERGE. To read the material entered in the complaint i think you can use CRM_ORDER_READ. I am not very sure about this. You can give a try.

Let me know if it helps.

Thanks,

Karuna.