Problem with Shopping cart without approval process WS10000060

[Former Member]

Hi Gurus,

we are using SRM 5.0 version. I have activated shopping cart without approvals work flow. i.e WS10000060. When I am creating shopping cart and check the status in the shopping cart, in the approval tab it showing approved, but in Follow on documents it is showing 'Approval is pending'.Because of this it is not generating any backend documents.

Can anyone help me out how come we can resolve this issue. How to set the status of the shopping cart as approved in the follown documents tab and generate follown documents. We are using classic scenario.

Thanks

Srini

[masa_139]

Hi,

Please check the document status in BBP_PD transaction and find workflow item ID. Go to transaction SWI1 and paste the workflow item ID.

What is the document status and waht is the workflow status ?

Regards,

Masa

[Former Member]

Hi Masa,

The status for work flow WS 100000060 is approved. but its again starting another WS10040059, BUT THAT IS ONLY READY.NOT COMPLETED

[masa_139]

What is WS10040059 ? Find the processor for the workflow in SWI1 or SWI2_FREQ.

Regards,

Masa