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Why is "Expert Analytics" grayed out? (I have no key code)

Oct 27, 2017 at 12:33 AM


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Hardware is Dell XPS13 laptop running Windows 7 Enterprise 64-bit.

The odd thing is that I was able to start the Expert Analytics process, load data, and get to the Predictive screen the first time I started SAP. However, at that point I must have been using an older version of R because I could not activate R-Aprior. I then uninstalled my version of R and reinstalled the version pointed to by SAP. After rebooting my laptop I was able to start SAP, but this time it asked me for a key code (I'm using a 30-day free trial so I was not given a key) at SAP startup. However, I'm now unable to click on the "Expert Analytics" button as it is grayed out.

Thanks for any guidance!

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1 Answer

Nov 06, 2017 at 07:18 AM

Hello Paul, You can also start Expert Analytics from the location here: C:\Program Files\SAP Predictive Analytics\Desktop\Expert\Desktop then click on SAPPredictiveAnalysis.exe. It could be that yours is located in C:\Program Files\SAP BusinessObjects Predictive Analytics\Desktop\Expert\Desktop.

Kind regards


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