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Former Member
Dec 20, 2007 at 04:49 PM

Correspondence Error - Cannot process message, no route from to



I am working on several Correspondences. Each of them calls a Smartform when a certain activity is triggered and then the Smartform is sent as inline text to an external email address.

I have not worked with correspondences before and as such, I am testing the triggers.

One of the activities is to book a course for an employee. I have created a very simple Smartform using the print workbench, with just a main window and 1 line of static text.

Then I have properly added it to the Register Application forms section of the correspondence type, for a specific correspondence type (the one that works with booking a course.)

However, when processing the request from the Worklist, I get the following error: “Cannot process message, no route from to"

Please help.