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Former Member

Inside HTML control is not able to work with redirect URL’s in Agentry Client

I am using HTML Control for Geo web integration inside Agentry client for displaying map.

It was working fine. But Now geo-web team is navigating that URL for authentication purpose. So when I am trying to hit geoweb url it is working fine (First navigating for user authentication and after that it shows map).

1.Same thing is not working inside HTML control in agentry client. It is not able to redirect to authentication url with in the agentry client.

2.Agentry client is not able to cache the geoweb site. Information is lost once navigating away from the geoweb sites.

Please let me know what can be issue.

Thanks

Neha

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1 Answer

  • Oct 27, 2017 at 02:34 PM

    Hi Neha,

    You mentioned it work in browser but not within Agentry Client. And in your second question, you mentioned you were not able

    to cache the geoweb site in Agentry Client.

    Would you give us more detail?

    Regards,

    Chung

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    • Former Member

      Hi Chung,

      Please find the details information regarding both issue.

      1. Geo web URL is first redirecting to authentication page for providing user name and password. Once user information is validated it gets navigated to show job location. This works fine when we will hit URL in browser or Using OpenURL(Which opens default browser) in agentry. In my case client wants it to work inside Agentry application So we are using HTML control to show this URL. But while using HTML control it does not redirect to authentication page and after some time we gets Page Error(The request timed out). Previously we don't have redirect option for providing Username and password then it was showing the location.

      2. Agentry client is not able to cache the geoweb site. Information is lost once navigating away from the geoweb sites. When we navigate from one tab to another for a workorder information loaded using Geo web url is getting lost. Everytime it refreshes the url. Our requirment is not to load the url untill url value is not changed. It means in case of tab change url should not refresh. But when we are navigating from one workorder to another then Geoweb url should get refreshed as the location is based on workorder location.

      Let me know if you need more clarifications.

      Thanks

      Neha