Skip to Content
avatar image
Former Member

Error Updating Crystal Reports Profession

This is the error message that I get when I try to upgrade to the latest version of Crystal Reports Professional. Version is: CR Professional; FULL, Version: 11.5.8.826. Does anyone know what this means and how I can resolve it? Thank You, Cameron (NBBB)

xxhqg.png (41.1 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

4 Answers

  • Oct 25, 2017 at 10:45 PM

    The version 11.5.8.826 is CR XI R2 - more than 10 years old and not supported for many years.

    Why do you need to update the version? May be there is an alternative option to help you.

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Oct 26, 2017 at 04:45 PM

    Can you email me a list of solutions for this situation?

    Thank You,

    Cameron Guernsey

    Nichols Brothers Boat Builders

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 26, 2017 at 04:47 PM

    I think the list is short: purchase the latest version of Crystal Reports

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 27, 2017 at 03:31 PM

    Hi Cameron,

    That is very interesting, We never released SP 8 in XI R2. Where did you get it from?

    The last official release of CR XI R2 is SP 4 and fix pack 6.

    So the version is 11.5.12.1838 and the only version you should be using is the last one with FP 6, use the same keycode to install it, do not remove it first without getting the keycode, we cannot give you a new one.

    You can get the only supported version from these links:

    http://downloads.businessobjects.com/akdlm/crystalreports/crxir2_sp4_full_bld_0-20008684.exe
    http://downloads.businessobjects.com/akdlm/crystalreports/CRYSTALREPORTS06_0-20008684.EXE

    But as Vitaly said, upgrade to CR 2016 here:

    https://www.sap.com/products/crystal-reports.html

    Don

    Add comment
    10|10000 characters needed characters exceeded