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Can you display more than 5 "Recent Reports" on the Home Screen?

I have a ton of reports I use on a daily basis and would like to be able to click them from the Recent Reports Menu. If this is not a possibility, can I create a folder that I can copy the reports I use and access them from this folder? Thank You, Cameron (NBBB)

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2 Answers

  • Oct 27, 2017 at 03:07 PM

    Hi Cameron,

    That is odd, in the center of the start page you will only get 5 reports but if you click on File, the drop down should show as many as you set in the registry key:

    HKEY_CURRENT_USER\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\Recent Files - FileCount

    I believe the default is 5, edit the value and set to 10, close CRD before making changes.

    Don

    Update - it appears they removed the list in CR 2016 SP 4, version is 14.2.4. We'll check with R&D as to why it no longer works....

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  • Oct 30, 2017 at 03:06 PM

    Hi Cameron,

    It appears this got by QA, R&D confirmed it is an issue with the recent update to VC 2015 compiler.

    I have escalated the case to them now:

    Incident 521083 / 2017 / Recent file list under menu option File is missing in Crystal Reports

    KBA - 2556283 - Crystal Reports 2016 version 14.2.4 is missing the list of Reports under the menu option File....

    Not sure what patch it will be fixed in, DEV needs time to assign it to a Developer at which time a release date will be provided.

    Thank you for reporting the issue.

    Don

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