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NIPING on SAProuter Server Sometimes Works and Sometimes Does Not Work

We have been using our SAPROUTERXX server for years now. Recently we reimaged it to Windows 2012 R2 but I don't believe that has anything to do with this problem. We want to let SAP to look at an SAP system called XXX. The server for XXX is in the saprouttab file and we added the information to the WIndows Hosts file for the server along with a line that just contains a "#".

SAP cannot get into the system and we are working on why. We have other systems in the landscape that they can access just fine. SAP asked us to logon to the SAPROUTERXX server and do a 'niping -c -O -H 172.16.4.89 -S 3200' from a command prompt. We did that and the problem is sometimes it works and sometimes it doesn't. We captured the output of the NIPING:

C:\SAProuter>cd \saprouter

C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:54 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.072 ms
max 0.362 ms
min 0.006 ms
tr 13488.432 kB/s
excluding max and min:
av2 0.044 ms
tr2 21945.225 kB/s

***LOG Q0I=> NiIWrite: P=172.16.4.89:3200; L=0.0.0.0:49441: WSASend (10053: WSAECONNABORTED: Software caused connection abort) [D:/depot/bas/745_REL/src/base/ni/nixxi.cpp 4806]
*** ERROR => NiIWrite: SiSendV failed for hdl 1/sock 312
(SI_ECONN_BROKEN/10053; I4; ST; P=172.16.4.89:3200; L=0.0.0.0:49441) [nixxi.cpp 4806]
*** ERROR => NiTClientLoop: NiWrite (rc=-6) [nixxtst.cpp 3180]

C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:54 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.035 ms
max 0.134 ms
min 0.007 ms
tr 28306.159 kB/s
excluding max and min:
av2 0.025 ms
tr2 38296.569 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.057 ms
max 0.158 ms
min 0.007 ms
tr 17102.671 kB/s
excluding max and min:
av2 0.051 ms
tr2 19242.611 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.060 ms
max 0.140 ms
min 0.008 ms
tr 16385.277 kB/s
excluding max and min:
av2 0.056 ms
tr2 17438.616 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.035 ms
max 0.077 ms
min 0.007 ms
tr 28062.141 kB/s
excluding max and min:
av2 0.033 ms
tr2 29592.803 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.025 ms
max 0.123 ms
min 0.006 ms
tr 39219.378 kB/s
excluding max and min:
av2 0.015 ms
tr2 65104.167 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.039 ms
max 0.225 ms
min 0.007 ms
tr 25169.137 kB/s
excluding max and min:
av2 0.020 ms
tr2 50080.128 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.021 ms
max 0.078 ms
min 0.007 ms
tr 46725.478 kB/s
excluding max and min:
av2 0.016 ms
tr2 63004.032 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.036 ms
max 0.081 ms
min 0.006 ms
tr 26902.548 kB/s
excluding max and min:
av2 0.035 ms
tr2 28306.159 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.036 ms
max 0.187 ms
min 0.007 ms
tr 27431.531 kB/s
excluding max and min:
av2 0.020 ms
tr2 48225.309 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.033 ms
max 0.085 ms
min 0.007 ms
tr 29864.297 kB/s
excluding max and min:
av2 0.029 ms
tr2 33244.681 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:55 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.037 ms
max 0.147 ms
min 0.007 ms
tr 26251.680 kB/s
excluding max and min:
av2 0.027 ms
tr2 35837.156 kB/s


C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:56 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.102 ms
max 0.461 ms
min 0.008 ms
tr 9592.952 kB/s
excluding max and min:
av2 0.069 ms
tr2 14230.419 kB/s

***LOG Q0I=> NiIWrite: P=172.16.4.89:3200; L=0.0.0.0:49453: WSASend (10053: WSAECONNABORTED: Software caused connection abort) [D:/depot/bas/745_REL/src/base/ni/nixxi.cpp 4806]
*** ERROR => NiIWrite: SiSendV failed for hdl 1/sock 216
(SI_ECONN_BROKEN/10053; I4; ST; P=172.16.4.89:3200; L=0.0.0.0:49453) [nixxi.cpp 4806]
*** ERROR => NiTClientLoop: NiWrite (rc=-6) [nixxtst.cpp 3180]

C:\SAProuter>niping -c -O -H 172.16.4.89 -S 3200

Tue Oct 24 16:00:56 2017
connect to server o.k.
send 10 messages (len 1000)

------- times -----
avg 0.021 ms
max 0.082 ms
min 0.006 ms
tr 46725.478 kB/s
excluding max and min:
av2 0.015 ms
tr2 64566.116 kB/s

Our IT group doesn't really know what is going on. Can anyone tell me that? Thank you. :)

Regards,

Josie Spencer

BASIS Team Lead, US SAP Practice

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