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Former Member
Dec 18, 2007 at 01:26 PM

Urgent - How to find category code for Service Tickets?


Hello Experts,

I have a requirement wherein I need to know to category code of Service Tickets created in IC WebClient. We have maintained 4 levels of categorisation to classify Service Tickets in WebClient.

Function Module CRM_ORDER_READ gives category 4 code in one of its output parameter ET_SUBJECT but I need to know the codes for other categories(1,2&3) also. Any idea?



Award points assured for helpful answers.

Edited by: Amit Kumar on Dec 18, 2007 6:58 PM