Hello Experts,
I have a requirement wherein I need to know to category code of Service Tickets created in IC WebClient. We have maintained 4 levels of categorisation to classify Service Tickets in WebClient.
Function Module CRM_ORDER_READ gives category 4 code in one of its output parameter ET_SUBJECT but I need to know the codes for other categories(1,2&3) also. Any idea?
Regards,
Amit
Award points assured for helpful answers.
Edited by: Amit Kumar on Dec 18, 2007 6:58 PM