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SUM Error at phase PREP_EXTENSION/ADDON_QCALC ?

Hi,

We are updating Supporpacks of our ERP 6.0 Ehp7 using SUM 1.0 SP21, but at the phase PREP_EXTENSION/ADDON_QCALC we are getting an error

"Last error code set:

Unable to generate addon queue. Return Code = 1, Reason =
"A newer version of C-CEE (200 version 0000) is already installed", check log
file 'SPDA_ADDONQCALC.LOG' for details"

We choose "Keep Version" for all the add-on's listed on previous step.

Can someone please help me on this regard!

sum-d02.png (14.0 kB)
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2 Answers

  • Oct 25, 2017 at 12:38 PM

    Hi,

    Is your SPAM/SAINT updated..?

    Try below steps

    1. Reupload the system to LMDB and sync the system with Maintenance Planner again.
    2. Verify the system in Maintenance Planner
    3. Generate a new stack xml file and ensure the component that had the error is listed with higher patch level as part of stack xml file.

    Regards,

    Prithviraj

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  • Dec 13, 2017 at 10:35 PM

    Can you check what is the version of C-CEE installed on your source system?

    Also check the version included in stack xml for target for this addon . If 200 version 0000 is already installed you might have you to check the stack xml generation again.

    Also check if in the Maintenance Planner, the system information is updated properly and then try to generate stack xml again.

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