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Alternative SMS Provider for Hybris Marketing On Premise

Oct 25, 2017 at 07:33 AM


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Hi everyone,

We are looking to integrate AWS SNS for SMS sending into Hybris Marketing On Premise (1709). I know SAP is currently supporting only SAP Notification 365 out of the box. But our client is committed to AWS.

My question would be if anyone had experienced an integration scenario with an alternative SMS provider (like AWS) into Hybris Marketing.

Also, what's SAPs recommendation to approach such an integration? Are there any guides or best practices? Currently, it appears that there are no BAdIs or customization to foresee such an extension.

Thanks for your input,


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1 Answer

Matthias Reiner
Oct 27, 2017 at 07:07 AM

Hi Christopher,

actually I do not know of an actual example. As far as the implementation approach is concerned it follows

pretty much the way you'd go as for custom ESP (according to the experts). This would be described here:



Hope this helps.



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