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SAP C4C ABC Classification


In SAP C4C standard field ABC Classification is not replicated to SAP ISU. I can see the values are mapped based on code list and populated in Customer Group code in the service but this is not saved in ISU.

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1 Answer

  • Feb 16, 2018 at 01:42 PM

    Dear Dhana Gurrum,

    If the outbound message in C4C does contain the appropriate ABC Classification, then you can check below things,

    - Make sure that values are properly mapped in your Middleware and sent to ISU.

    - Check whether inbound IDoc/Web-service in ISU does contain these values.

    Here you can consult the standard mappings provided by SAP for PI/HCI, and make sure you have same mappings.

    If the values are properly received in ISU yet it wasn't saved, then you may have to report an incident to SAP.


    Shivanand B H

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