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Sales order quantity not visible in va02/va03

Hello,
Does anybody know why there are starts * instead of quantity in sales orders when executing VA02/VA03?

untitled.jpg

Please let me know where can I deactivate that and have quantity given when order created.

Thank you, regads,
Lukasz

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2 Answers

  • Oct 24, 2017 at 12:15 PM

    If you are a business user, I would strongly recommend that you reach out to your local support department, because it will make investigation a lot easier.

    However, if you wish to help them out to narrow down the problem faster - here are a few things that they will probably ask you:

    * does this happen just for you or also for everybody else in the office;

    * does this occur only for certain document types;

    * if you log on via a different PC - do you experience the same problem, what happens if you ask a colleague to log on from your PC - does he/she see asterisks too;

    * does it make any difference when you use SAPGUI for Windows or SAPGUI for HTML;

    * does this happen only for VA* transactions or also for VK13, VF03, MIGO (display MM document), FB03;

    * do you see asterisks for quantity also in other screens in VA03 - for example item detail, schedule lines.

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  • Oct 24, 2017 at 11:43 AM

    With the screen shot you shared, it would not be possible to provide a solution. You also have to explain whether this issue is only for those materials or for all. Also the Unit of Measurement for the first material is not clear. If it is a BOM scenario, ensure the sales BOM is maintained with required quantity

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    • I seriously doubt it's a functional issue. You need to get an ABAPer involved.

      Also you could use transaction ANST to search for relevant SAP notes (in case it's some odd bug) and to check if there are any customizations. But you might need an ABAPer for that too because it can get too technical very fast.