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SAP FIORI - Attachment will not open in Google Chrome

Oct 26, 2017 at 01:03 PM

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Former Member

In Sap Fiori, in an order, there is 3 buttons : I (for Information), document (picture of a file) and attachment (picture of a paper clip). In Internet Explorer 1 and Edge, when clicking on attachment (paper clip), the document opens correctly : can be displayed (without saving it) or saved in a folder. In Google Chrome, when clicking on attachment (paper clip), Nothing happens.

1 JPEG picture is attached where the button mentionned above is circled in red.

Our end-user impacted had logged on another computer and it is still not working in Google Chrome. The user profile is not the cause. But, the PC configuration.

Could you see what can be the cause ?

Configuration :

Windows 10 - 64 bit - Enterprise

Navigators : Internet Explorer 11, Edge, Google Chrome 61.0.3163.100 (Official Build) (64-bit)

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1 Answer

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Former Member Apr 17 at 02:15 PM
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Cause

The version of UI2 & USHELL and SAPUI5 library is behind.

Resolution

  1. Upgrade your current UI2 & USHELL and SAPUI5 library to the latest version.
  2. Clear your server and browser caches following the KBA 2319491.

Refer to: https://launchpad.support.sap.com/#/notes/2514805

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