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Crystal report viewer - previews in landscape, prints in portrait Windows Server 2012

Oct 14, 2016 at 10:18 PM

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Former Member

We have installed .netframework 4.6.2 and we also find that reports only print in portrait not landscape. This was addressed and fixed for other versions of windows but not Server 2012. The archived case below address a similar issue I'm wondering why this has been archived?

https://archive.sap.com/discussions/thread/3962673#16973263

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3 Answers

Don Williams
Oct 17, 2016 at 02:45 PM
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Hi Ryan,

All old SCN posts are archived, there was no way to add the new Tag system to them. If you had any "open" posts please post again.

R&D is still working on it. DEV discovered It's a bug in 4.6 framework, I believe if you go back to an earlier version it will work.

Case and KBA: Incident 337356 - KBA 2284617

Don

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Former Member Oct 18, 2016 at 05:03 PM
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Thanks for your prompt reply Don, the linked KBA comes up as page cannot be displayed. Is there a way I can track the development of this issue so I can have real time eta's on when this will be fixed?

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Former Member Nov 01, 2016 at 04:20 PM
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Don,

Since you reference a bug in the 4.6 framework, does this mean we are waiting for an update from Microsoft rather than an update to the Crystal Report Viewer? We cannot roll back the framework; some of the applications require 4.6. And it is hard to explain to the client that it is a framework problem when all other applications can print in landscape but anything printed from the Crystal report viewer is only portrait.

Thanks.

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Former Member

I am facing the same issue regarding Crystal Report Viewer. My CR designed page is in landscape, but when clicked on Print, it prints portrait.

Is this issue solved?

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