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Former Member

GRC 10.1 Password Self Service Error

Hi Experts,

I am currently facing the problem that some users cannot reset their password via GRC PSS for the BI system. The following error message is displayed: "This System does not let you log on using password".

Any advice on how to fix this issue is appreciated.

Kind regards

Niklas

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1 Answer

  • Oct 25, 2017 at 02:30 PM

    Hi Niklas,

    Can you check if the initial password is expired for the user in backend BI system?

    Thanks

    Ramesh

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    • Former Member

      Hi Ramesh,

      yes, it´s either initial or productive password expired. I just found out via SAP Note "2044123 - PSS: Password Reset functionality - what Password types can be reset" that I maybe need an SP Upgrade in the Plug In System.

      Or do you have another suggestion?

      Thanks

      Niklas