Skip to Content
0

GRC 10.1 Password Self Service Error

Oct 25, 2017 at 01:47 PM

39

avatar image
Former Member

Hi Experts,

I am currently facing the problem that some users cannot reset their password via GRC PSS for the BI system. The following error message is displayed: "This System does not let you log on using password".

Any advice on how to fix this issue is appreciated.

Kind regards

Niklas

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Ramesh Vithanala Oct 25, 2017 at 02:30 PM
0

Hi Niklas,

Can you check if the initial password is expired for the user in backend BI system?

Thanks

Ramesh

Show 1 Share
10 |10000 characters needed characters left characters exceeded
Former Member

Hi Ramesh,

yes, it´s either initial or productive password expired. I just found out via SAP Note "2044123 - PSS: Password Reset functionality - what Password types can be reset" that I maybe need an SP Upgrade in the Plug In System.

Or do you have another suggestion?

Thanks

Niklas

0