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Former Member

New Tiles are not visible in Production Launchpad(Old Tiles are visible)

Hello Experts,

We have developed 30 Apps which are running fine in Production environment.

Recently we develop one more app and moved that tile/app to Production launchpad.

But the tile is not visible in the Production, all other 30 apps/tiles are though visible.

All the services related to the new apps are active. IN Dev and QA launchpad, the new all/tile is visible. But when we transported the new app to Production, this new tile is not visible in the Launchpad.All the transports are successful and no issues in that. I deleted all cache/cookie at both browser ,server and at the chip level. Still no result.I can see only the old 30 tiles, but new tile is still not visible.I dont see any error as well.

Please sugest.

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1 Answer

  • Oct 25, 2017 at 01:58 PM

    Is the app visible in App Finder under technical catalog name?

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    • Former Member

      Hello Bartosz,

      One thing I found out was: Few users are able to see the new app (including old 30 apps). But for other users, the new app is NOT available (but old 30 apps is available). All users have similar role/authorization assigned to their ID.

      Can you please suggest what could have been the issue.

      Regards

      -Sandip