TREX content search MSG (msoutlook)

[Former Member]

Hi all,

I have a problem with content search of MSG files...

TXT, HTML, PDF, XLS, DOC, PPT... all is working, but MSG do not.

I added into TREXValidMimeTypes.ini row with application/msoutlook and (just to be sure) application/vnd.ms-outlook.

Into TREXMimeTypeMapping.ini I try row

msg=application/vnd.ms-outlook

or

msg=application/msoutlook

In portal (SysAdm > SysConf > KM > CM > Utilities > MIME Types) I have this settings:

Name "msg"

Default Extension ""

Extension "msg"

Locale ""

MIME Type "application/vnd.ms-outlook" (I tested application/msoutlook too)

Resource Bundle File ""

Resource Key ""

all my tests (every time after reindex and restart TREX) were with the same result - index is without any error, name of the files are indexed, but... content of file not.

When I search "msg", search result is for example:

RE PARka.msg Open Folder | See Also | Details

55% No document excerpt available

tomasv 19,5 KB 8/31/07 3:31:09 PM

In document http://help.sap.com/saphelp_nw70/helpdata/en/55/cb634114b78047e10000000a1550b0/content.htm is MSG, so where can be a problem???

Thank you for your time !!!

Tomas

[Former Member]

Hi All

I am trying to index and search for MS Visio documents in Portal KM using TREX 7.1

It seems the TREX does not picks up the vsd file from the KM repository.

Is this the only two files in the TREX server that I need to change to include the relevant file format type?

TREXMimeTypeMapping.ini

vsd=application/vnd.visio

TREXValidMimeTypes.ini

application/vnd.visio

In the Portal, I maintain the MIME type from (SysAdm > SysConf > KM > CM > Utilities > MIME Types)

Name "vsd"

Default Extension ""

Extension "vsd"

Locale ""

MIME Type "application/vnd.visio"

Resource Bundle File ""

Resource Key ""

Do I need to put the TREXMimeTypeMapping.ini file in Portal?

Anything else that I need to change?

Thanks.

-mike

Thanks.

[MarcelRabe]

Nope that's it.

[biagio_lobascio2]

We are indexing documents in DMS.

How can i access the mime-Type utillity-Settings in portal, when trex ist not connected to a portal?

Thanks!

[MarcelRabe]

Thomas,

can you contact me on the email address in my business card? I've implemented your configuration on two seperate systems but in both cases it did not work. I could use some additional help if you have the time and willingness. Thank you in advance

Marcel

[MarcelRabe]

Update:

to anyone who wants to get the to work also. Make sure you re-post the .msg or .eml file to the repository after you made the change in CM. This will assign the documents to the correct mime type. It does not do this automatically!

If you follow the steps above then it actually works!

Marcel

[Former Member]

TREXValidMimeType.ini:

is necessary add following rows:

application/vnd.ms-outlook

message/rfc822

of course restart TREX and reindex :c)

[MarcelRabe]

Hi Thomas,

are you now able to search through MSG files?

Marcel Rabe

[Former Member]

Hi Marcel,

yes, now is all working - I can search through MSG files.

yould I help you? do you have the same/similar problem?

BR

Tomas

[MarcelRabe]

Hi Thomas,

yes I do. I can search and find MSG files based upon their file name, but as indicated in help.sap.com I cannot search through the MSG files. How did you get that to work?

Marcel

[Former Member]

Hi Marcel,

is working search through other files? that means particularly DOC??

do you changed file TREXValidMimeTypes.ini?

- is important add row "message/rfc822"

do you set settings for extension .MSG?

- is important set the MIME Type: message/rfc822

BR

Tomas

[MarcelRabe]

Hi Thomas,

I'll double check. Thank you for your quick reply

[MarcelRabe]

Hi Thomas,

just another question. Have you checked this with the .EML extension as well? Basically we are connecting to our Exchange server via WebDAV which lists all emails as .EML files.

Marcel

[Former Member]

Hi Marcel,

I didn't tested EML, only MSG.

but for example at http://filext.com/file-extension/EML you can see that EML is MIMETypes message/rfc822, so it should be working....

Tomas

[MarcelRabe]

Hi Thomas,

I've added the line message/rfc822, to ValidMimeTypes.ini and added the MIME type "msg" to CM with values:

Name: msg

Default extenstion: no

Extension: msg

Locale:

MIME Type: message/rfc822

Resource Bundle:

Resource Key:

however, I still can only find the filenames, but not search through the content. I've restarted the TREX and the portal.

Do I need to change anything on operating system level as well?

marcel

[zbynek_kabrt3]

Unfortunetally, I think *.EML format is not supported by TREX.

http://help.sap.com/saphelp_nw04/helpdata/en/55/cb634114b78047e10000000a1550b0/frameset.htm

Moreover I think that when you (or TREX) open EML document via portal, it opens in OWA. But in the case you have to resolve problem with authentication. If my opinion is wrong, someone correct me. I would like index EML documents too and I don't know how.

[Former Member]

Hello Marcel, Zbyněk,

could you please send me some EML test file? On my TREX is working doc, xls, pdf, txt....msg, so I can do some short test for EML :c)

2Zbyněk - I think that is most important MIME Type, so I hope it will working

2Marcel - is working others file formats? I thing especially DOC?

BR

Tomas

[MarcelRabe]

Hi Tomas,

yes it's working fine with other formats.

By the way Trex version is SPS12 / 34

The strange thing is that when I look at the files with TREX Admin the .msg documents are set to contenttype: application/octet-stream

This seems strang to me since this MIME type does not exist in the TREXValdiMimeTypes.ini file, nor is it set in the CM Mime Types.

If you provide an email address I'll sent you an .EML file monday.

Marcel

[Former Member]

Hi Marcel,

Zbynek set me the file and we discussed about it.

Zbynek have more experience about this problem (direcly EML files), so we have to wait for his news :c)

application/octet-stream is for binary file, so if you do not set anythink in TREXValidMimeTypes.ini and/or CM Mime Types, then is assign octet-stream.

Tomas

[Former Member]

I forgot, as usually :c)

W2k3 svr, NW04s, TREX 7.1