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Sales Order amounts computation not consistent

Oct 24, 2017 at 03:24 AM

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Former Member

Good day.

I created Sales Order with same items, quantity, discounts and amounts. But it shows different Total. What could be the reason for this?

Sales Order no. 1:

Sales Order no. 2:

Also, is there a SAP documentation on how SAP computes the prices and amounts in marketing documents?

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1 Answer

Johan Hakkesteegt Oct 24, 2017 at 07:00 AM
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Hi Jenelyn,

In the first order there is even a difference between line two and three, even though the prices, quantities, and discounts are the same.

Could you please check a few things?

  • were special prices determined for either customer, and the items in question?
  • are you using tax rules / formulas?

If neither of these are the reason, I recommend that you log a support message to your SAP Partner.

Regards,

Johan

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Former Member

Hi Johan,

Yes your right with the difference. I used the same tax code (therefore same tax rate which is 12%) but the generated amount is different. It seems that the tax computation is different for the two Sales Order.

For your inquiries :

  • were special prices determined for either customer, and the items in question? >> No special prices used for the customer and the items used. Only the standard price list was used and is currently applied to both customer presented above
  • are you using tax rules / formulas? >> No tax formulas / formatted searches or customization was used for this database. Only standard Tax group and computation was used.

Anyway, noted on your recommendation.

Thank you.

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Hi Jenelyn,

Please let us know what your SAP Partner and/or SAP support has to say on the matter. You have received a lot of up votes on your question (among others from me), so I am sure a lot of people are interested.

Regards,

Johan

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