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Sales Order amounts computation not consistent

Good day.

I created Sales Order with same items, quantity, discounts and amounts. But it shows different Total. What could be the reason for this?

Sales Order no. 1:

Sales Order no. 2:

Also, is there a SAP documentation on how SAP computes the prices and amounts in marketing documents?

so-86904.jpg (92.4 kB)
so-8690396.jpg (92.4 kB)
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1 Answer

  • Oct 24, 2017 at 07:00 AM

    Hi Jenelyn,

    In the first order there is even a difference between line two and three, even though the prices, quantities, and discounts are the same.

    Could you please check a few things?

    • were special prices determined for either customer, and the items in question?
    • are you using tax rules / formulas?

    If neither of these are the reason, I recommend that you log a support message to your SAP Partner.

    Regards,

    Johan

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    • Hi Jenelyn,

      Please let us know what your SAP Partner and/or SAP support has to say on the matter. You have received a lot of up votes on your question (among others from me), so I am sure a lot of people are interested.

      Regards,

      Johan