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A regular payment cannot be reconciled with a payment from a down payment request [Message 3821-45]

Oct 23, 2017 at 04:57 PM

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Dear Experts,

We are using 9.1 PL07 and facing the below case :

  1. Add an Incoming Payment and linked it with A/R Down Payment Request.
  2. Add an Outgoing Payment.
  3. Through BP Master Data, try to reconcile the outgoing and the incoming payment and receive the message "A regular payment cannot be reconciled with a payment from a down payment request [Message 3821-45]".

Could you please advice why is this happening and how we could face it?

Kind Regards,

Alexandros Karadimitropoulos

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