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Former Member
Dec 11, 2007 at 04:12 PM

Sending fax using method CRM_ORDER_EXEC_SMART_FORM

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I have set up the action to send a fax using a 'Z' version of Method CRM_ORDER_EXEC_SMART_FORM in Class CL_DOC_PROCESSING_CRM_ORDER. Though the fax is being issued it is getting stuck in the transmission process, and when it does arrive it does not contain the Smart Form output that it should!

I believe that I am having an issue with providing the recipient information in Parameter IS_MAIL_RECIPIENT. I also believe that I am having an issue with Parameter IS_MAIL_APPL_OBJ.

My direct questions are:

- Is parameter IS_MAIL_APPL_OBJ required for a fax and/or e-mail? If possible can you explain what this parameter does.

- Should I be using a different Function Module (instead of the one being called dynamically at the end of Method CL_DOC_PROCESSING_CRM_ORDER) to send the fax or e-mail?

- I am trying to populate Parameter IS_MAIL_APPL_OBJ, but I am unable to determine OBJKEY. How can I determine the OBJKEY?

Thank you in advance for any and all help that is given.