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Former Member

Internet Explorer 11 and InfoView ActiveX viewer

We're on Business Objects Enterprise 3.1. Our client is a slightly customized version of InfoView, and we force users to use the ActiveX viewer to view reports. Our company recently upgraded all browsers to IE 11. As far as I understand it, the only way to get the ActiveX components to work in IE 11 is to toggle on TOOLS | COMPATIBILITY VIEW SETTINGS | DISPLAY INTRANET SITES IN COMPATIBILITY VIEW. Our IT department has already told us they will not support that option soon, and will lock that check box off. So, we're stuck with IE 11, no compatibility as our standard. We want to continue to use the ActiveX viewer for a couple of reasons - the main reason is the printing control. Other issues are that the reports format a little differently in the DHTML viewer, and that we noticed a potential security issue with our implementation of View-time security when we also allowed refreshing of reports with parameter changes.

My question is: What are my options? Has anyone else run into and solved this issue for continuing to use ActiveX components? Also, I'm going to do an upgrade to 4.1 very soon. Is the Web Viewer printing control better? Is the Web Viewer really the only viable viewer at this point?

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2 Answers

  • Oct 15, 2016 at 02:44 AM


    The HTML interface has greatly improved, especially in the latest BI 4.2.3 (see link) The printing interface is much better within the HTML from the XI 3.1 days.

    Also any reason why you are NOT upgrading to BI 4.2.3 Platform. BI 4.1 HTML interface is nowhere as rich as BI 4.2.3

    BI 4.2.3 HTML Reading Toolbar

    BI 4.2.3 HTML Design Toolbar



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    Former Member
    Oct 25, 2016 at 09:37 PM

    Ajay - I really appreciate your answer. Unfortunately the link you provided doesn't work for me.

    I'm not against upgrading to 4.2.3. My main reluctance is to give the 4.2 release time to mature. When we first started thinking about upgrading, 4.2 was still too new. I guess I haven't updated my thinking yet. I'll set that up in a test environment and give it a good look. Thanks for the push.

    My current need, though, is to solve the IE11 problem with our current BO Enterprise system, since even if we start an upgrade today, it won't be tested and complete for a while. Mostly I was hoping that someone had already run into our situation and solved it.

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