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Task description is not coming in SAP Fiori Myinbox App

Hi All,

We have implemented the SAP Myinbox Fiori application. We are getting all workitems as expected in App but task descriptions are not coming in Information tab in Myinbox app.

In backend, we can see the workitem description, but in fiori information tab is coming as blank.

Could you please help like what's missing from our end.



workitem-text.png (22.0 kB)
fiori-myinbox.png (29.9 kB)
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  • Hi Nikil,

    I have faced similar issue for SAP My inbox fiori app.

    we have applied below notes and then problem got solved.

    First of all try to implement the following Note:
    2339460 - Exception "Invalid or no mapping to system data types found" for task processing service with mo then clear the cache as explained in note:
    2319491 - How to clean up the cache after applying changes that affect SAP Fiori apps.

    Hope it may help .


    Prasad D

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1 Answer

  • Oct 25, 2017 at 09:28 AM

    HI Nikhil

    Have you tried following the instructions in SAP Note 2447870 - No Description in My Inbox . ?

    SAP Note 2447870

    You might also want to review the steps for configuring the inbox in SAP S/4HANA explained in these blogs:

    Fiori My Inbox part 1 activation

    Fiori My Inbox part 2 task-specific



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