issue in Target Group creation of contact persons

[Former Member]

Hi,

I am working on CRM 5.0. Using the segment builder creating target group to be attached to the campaign.

I have created one target group of organizations with Marketing attributes attached to these BPs.

Using this organizations target group as Master Group I am creating one more target group of contact persons of these organizations (using Contact persons relationship). The issue here is, out of these contact persons I require only those contact persons having interest in classical music. I have maintained this attribute in the BP master data of these contact persons.

While creating the target group of such contacts in segment builder I am using this attribute to filter the data but I am getting all the contacts without any filter applied. My requirement is to only get those contact persons (belonging to the master group of organizations) having interest in classical music. Can anyone suggest how to achieve this?

With regards

Ambar Adhav

[Former Member]

Hi Ambar,

Another solution is: after you have created the organizations target group as Master Group and based on this master group you have created a target group of contact persons you can create a second Master Group and based on the second Master group you can add the filter of clasiccal music.

Hope it helps.

Best regards,

Roula Lazaridou

[Former Member]

Ok Roula, let me try yr proposed solution.

Thanks and regards

Ambar

[Former Member]

Folks,

We have implemented Accounts & Contact Management (BP) in our CRM System. Here the Issue is the Business User Can able to create an Account Successfully from Portal but when he is trying to create Relationship - "Has Contact Person" the following error has got occured -

500 SAP Internal Server Error

Error msg - Inconsistancy between Dictionary Types COMT_BSP_BP_TEL_T AND BAPIADTEL (Type of Termination: RABAX_STATE)

Could you pls help me out and How can i proceed to scan the issue?

Srujan

Edited by: Srujan Kumar on Jan 19, 2008 8:27 AM

[Former Member]

Solved this issue by using 2 target groups and intersection as criterion. If there is any other way pl let me know.

Thank you all for replying.

[Former Member]

Hi Ambar,

Same thing u have to assign the attribute set and value ( classical Music) to marketing attribute tab of bp and it will automatically reflect in that mktg campaign .

Reward point if it helps

Thanx

Chinmaya

[Former Member]

Hi Ambar,

Where u want to add ur mktg attributes. U want to add in BP or mktg attributes?

Thanx

Chinmaya

[Former Member]

Hi Ambar,

Sorry u want to add mktg attributes to mktg planner and campaighn management or BP master data?

Thanx

Chinmaya

[Former Member]

BP Master data