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Former Member
Dec 10, 2007 at 08:00 AM

issue in Target Group creation of contact persons



I am working on CRM 5.0. Using the segment builder creating target group to be attached to the campaign.

I have created one target group of organizations with Marketing attributes attached to these BPs.

Using this organizations target group as Master Group I am creating one more target group of contact persons of these organizations (using Contact persons relationship). The issue here is, out of these contact persons I require only those contact persons having interest in classical music. I have maintained this attribute in the BP master data of these contact persons.

While creating the target group of such contacts in segment builder I am using this attribute to filter the data but I am getting all the contacts without any filter applied. My requirement is to only get those contact persons (belonging to the master group of organizations) having interest in classical music. Can anyone suggest how to achieve this?

With regards

Ambar Adhav