on 10-19-2017 2:32 AM
Hi all, we have the wrong customer account A created/linked to the vendor (when returns vendor indicator is turned on). We tried to remove the returns vendor indicator on the vendor master and then went to the customer account A to remove the vendor. However, the system would not allow us to save the customer master. We get this error:
Message no. AM056
When I debugged the program, found that the program is checking the address that is still linked to the wrong customer account A.
Does anyone know of a wrong to redo the customer/vendor links?
I tried to find a solution in SDN but could not find anything.
Appreciate any pointers on the above.
Thanks
SF
It turned out that we also have to flag the vendor for deletion before we can change the customer number.
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see if the error goes away after applying OSS note 2421226 - Returns vendor creation fails when using customer reference
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This is probably a dumb thing to ask, did you try to remove the customer number from the vendor master record (XK02) instead of editing the customer master (XD02)?
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