GP Mail: Unexpected internal exception during background execution

[Former Member]

Hi,

I have designed a process in Guided Procedures which send mails when Approved or Rejected. I get an exception for users who have yahoo or gmail IDs.

Technical Exception:

Unexpected internal exception during background execution: The message contains non-trusted or invalid receivers

Is there any setting /configuration for sending mails to these.

Pl help

Thanks,

Vasu

Message was edited by:

Vasu Mullapudi

[Former Member · Accepted solution]

Hi,

are you using the Bounced Mails Framework to manage you mails? If so, one possible explanation is that BMF blocks untrusted messages.

To configure BMF options, go to the Administration workset and edit the list of trusted addresses in BMF.

More info:

<a href="http://help.sap.com/saphelp_nw70/helpdata/en/44/450862f1f014bce10000000a155369/frameset.htm">Administering the BMF</a>

<a href="http://help.sap.com/saphelp_nw70/helpdata/en/44/4491dafaab0597e10000000a155369/frameset.htm">Managing Trusted Addresses</a>

HTH

Regards, Petja

[Former Member · Accepted solution]

I have checked the BMF configuration. I have included my iD in the trusted receivers but it didnt work. I created an account with my company which has no problem in getting in the mails as of now.

Thanks anyways.

Message was edited by:

Vasu Mullapudi