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How to use search in Q&A ?

Hello, I tried to search without success about this doubt.

Is there some doc, blog post, or document about search tips? (Or something like "How to search in the new Q&A section")

Some doubts about how to search here:

https://answers.sap.com/index.html
  1. How could I search excluding "archive" topics?
  2. How could I search filtering by tag?
  3. How could I search filtering by more than one tag?
  4. How could I search specific tag? (is there some keyword ex. "tag=" or #tag ?)
  5. Such us "sort=active&filter=unanswered", are there more keywords?
  6. How to search questions in primary tag, by specific author? (example: "Using SAP.com" user=osvaldo.lopez)

...

I can think of more doubts for now =)

I hope someone could help me, I can't find something.

Thanks!

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2 Answers

  • Oct 14, 2016 at 04:12 PM

    Hi, Osvaldo:

    First, thanks for the feedback. I'll do my best to answer.

    You may find useful info on searching here: http://go.sap.com/community/about/questions-and-answers.html -- although I'm afraid the filtering options you're requesting aren't available as described.

    I can tell you that filtering has come up in Idea Place, but not necessarily with every point you raised. (Here's an example: https://ideas.sap.com/D37709.) You're welcome to suggest ideas and vote for the ones related to yours. Here are the instructions: https://blogs.sap.com/2016/10/05/reporting-bugs-and-providing-feedback-after-go-live/

    Let me go through number by number...

    1) A variety of filtering options are being discussed, but not this one specifically. I can make note of it, but I should point out that the vast majority of answers will come from the SCN archive. So we think most users wouldn't want this filtering option just yet.

    2) Filtering by tags is a high-priority feature.

    3) I believe the filtering tags mentioned above in 2) would also apply here.

    4) I'm afraid this isn't available, although we will be providing a list where you can access tag pages directly.

    5) There is an option to sort answered/unanswered. Is there another sort option/filter you're wanting?

    6) This can be done, but not cleanly. If you go to a Tag page you follow (here's Using SAP.com:

    http://go.sap.com/community/tag.html?id=486157991894093153608181816584982&SearchTerm=notifications&tag=type:question ) and search for the author's name, you should get the results you want. But you'll also get results if the author's name appears in areas other than the byline, so it's not ideal.

    I hope this is somewhat helpful. Please feel free to ask related follow-up questions here (or perhaps check to see whether the questions have been brought up in othe Using SAP.com discussions). Also feel free to submit ideas that may not already be covered in Idea Place. You may also want to check the list of captured feedback to confirm whether you're concerns are already under consideration: http://go.sap.com/community/about/beta-feedback.html

    Thanks again!

    --Jerry


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    • Thanks Jerry. I can't understand how SAP "go-live" with this all new platform and nobody know how to search in the site.

      It's like going live with "SAP S/4 Hana" and don't know how to use it. :(

      So... there is no documentation for new platform. :(

  • Oct 14, 2016 at 05:09 PM

    Hi Osvaldo,

    Use the global search for now: https://onedx.find.sap.com/landing

    And then filter by type: Question

    That should find only questions created in the new Q&A platform.

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