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is Genesys WDE connector compatible with SAP CRM?

Oct 18, 2017 at 08:23 AM

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Former Member

Please help with a formal reply from SAP regarding the above inquiry... its very urgent to get your feedback

the only primary tag i found close to my inquiry below (SAP Mobile documents, CMIS connector

but I guess the issue is not related to Mobile application, its about CRM and Genesys Call center.

highly appreciated

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2 Answers

Bill Froelich
Oct 23, 2017 at 01:19 PM
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I would suggest you directly reach out to your SAP Account team with this question especially if you are looking for a formal reply.

--Bill

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Sigrid Wieshofer
Oct 25, 2017 at 11:12 AM
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Hi,

if your question is related to interaction center, here you can a list of ICI certificated communication management products

https://www.sap.com/dmc/exp/2013_09_adpd/enEN/search.html#search=ICI-&tab=certifications

Best Regards,
Sigrid

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