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Former Member

SUM DMO Dual Stack Solution Manager 7.1 - no connect via Browser possible

Christoph Neundorfer (S0015835026)

Hello,

i'm doing a DMO migration to hana and upgrade to 7.2 of our productive Solution Manager SMP. The Abap part is already at the step to lock the development environment. Java Part did the installation of the shadow instance and run into an error. When i tried to repeat this step SUM suddenly hang and an interaction via browser was not possible anymore. So i killed all SUM processes (first without the processes of the java shadow instance and then i killed all processes) and tried a clean startup. However after providing username and password the browser seems to hang and is not able to reconnect to the old procedure.

The error is displayed in the following logfile:

<SUMDIR>/sdt/log/SLP/slprequest.log:

Tue Oct 17 08:45:52 CEST 2017 [Info ]: Could not convert instance object class com.sap.sdt.slprotocol.impl.SLMPProtocolImpl to xml. Tue Oct 17 08:45:52 CEST 2017 [Info ]: SLP request getSLMPProtocolImpl, with arguments: no arguments Returned object: Tue Oct 17 08:45:52 CEST 2017 [Info ]: SLP request initializeResources, with arguments: no arguments returns null. Tue Oct 17 08:45:53 CEST 2017 [Info ]: SLP request getServices, with arguments: no arguments

...

...

Tue Oct 17 08:45:53 CEST 2017 [Info ]: SLP request initializeResources, with arguments: no arguments returns null. Tue Oct 17 08:46:05 CEST 2017 [Info ]: Could not execute method startSUM java.lang.reflect.InvocationTargetException

...

...

Caused by: com.sap.sdt.util.diag.DiagRuntimeException: com.sap.sdt.executor.exception.UnknownServiceProviderRefException: Can't initilize sdt service provider Error while initializing service context. Cannot determine OS version from command $(0). java.io.FileNotFoundException: /gpfsmnt/SMP/SUM/sdt/log/SUM/UNAME_10.OUT (No such file or directory) java.io.FileNotFoundException: /gpfsmnt/SMP/SUM/sdt/log/SUM/UNAME_10.OUT (No such file or directory) Can't initilize sdt service provider at com.sap.sdt.slprotocol.uce.UseCaseExecutorManager.getUseCaseExecutor(UseCaseExecutorManager.java:187) at com.sap.sdt.slprotocol.impl.SLMPProtocolImpl.createProcessDefinition(SLMPProtocolImpl.java:247) at com.sap.sdt.slprotocol.impl.SLMPProtocolImpl.startSUM(SLMPProtocolImpl.java:81) ... 45 more

Regards

Christoph

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1 Answer

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    Former Member
    Oct 17, 2017 at 02:13 PM

    Problem solved, lack of freespace in the quota organized GPFS Volume where the SUM is running...

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