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Display installation for Involved party (C4C)

Oct 18, 2017 at 08:02 AM

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Two individual customer are linked to an installation on the Involved Parties page of an installation, one as customer and one with a created partner role Z1. An extra partner role is created because it is not allowed by C4C to link 2 customers to an installation. In our business scenario one head and one co-client is assigned to an installation. The result is that only the installation is displayed on (individual) customer which is assigned as a customer, the installation ID is not displayed on the individual customer which is assigned as partner role Z1 to the installation. How can this be solved (by SDK?) that the installation ID is both visible on the two individual customers, one linked as customer and one linked by a partner role?

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