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Changing Service Contract items status

Oct 17, 2017 at 10:50 PM

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Former Member

Dear Experts,

I am looking for a way to do mass change of statuses of Service contract items. Please guide me. Here is my requirement.

I have a service contract with lots of line items. I need to change the statuses of all items in one go by selecting all.

I have looked at options available in change process functionality of service contract, but unfortunately it looks like not going to fulfil my requirements i may be missing something. Not sure if i could achieve by implementing BAdI

Any idea will be appreciated.

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2 Answers

Ricky J Oct 20, 2017 at 11:39 AM
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Hi Shankar,

We have the Utility reports like CRM_SOCM_SERVICE_REPORT & AI_SDK_SP_AUTO_CLOSE_2 to update the status in bulk mode. But, I am not sure if they suit your requirement. Have a look.

We had the same kind of requirement recently. But, we developed our own report with the required options and used FM CRM_STATUS_CHANGE_EXTERN to update the status.

-Ricky.

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Former Member Jan 19 at 11:42 AM
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Hi Ricky

Thank you for your response.

Ended up creating custom ABAP report and using via Transaction Launcher in WebClient.

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