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author's profile photo Former Member
Former Member

advantages of CRM 5.0 over 3 & 4.

Hi,

I would like to know the advantages / features of CRM 5.0 over 3.0 & 4.0.

Thanks in advance,

Jags.

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    author's profile photo Former Member
    Former Member
    Posted on Dec 06, 2007 at 06:17 AM

    Hello Jagas,

    New Interface is available for intuitive navigation from CRM 5.1 onwards new customizing has come for UI and Business Roles.

    Lot of new things added in TPM(Tradepromotion management )

    Basic Data, Key Figure Planning,Funds integration etc

    Hope this helps.

    Please reward points.

    regards,

    Muralidhar Prasad Chatna

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2007 at 07:26 AM

    Hi,

    Following are some of the new features with CRM 5.0

    -Employee directory,summary page, availability in PCUI, integaration with listing & territory mngt in account and contact mngt

    -Trnsaction types configuration dependenton channels like mobile sales, interaction center

    -Email integration, Quick create, calendor integration, interaction history for Activities

    -BP and product templates

    -PCUI for ECC sales transactions in SAP CRM

    -multiple payment cards handling in sales trnsactions

    -supports multiple promotions in sales order

    -enhanced ATP check

    -product proposal during sales trnsaction processing

    -creadit rating check

    -listing and exclusions based upon PPR's & condition techniques

    -support of intercompany and multilevel intercompany billing

    -additional territory attributes

    -enhanced search and maintenance of territory structure

    Allot pnts if it helps.

    Cheers,

    Raj

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2010 at 05:37 PM

    Thanks for the info.

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