advantages of CRM 5.0 over 3 & 4.

[Former Member]

Hi,

I would like to know the advantages / features of CRM 5.0 over 3.0 & 4.0.

Thanks in advance,

Jags.

[Former Member · Accepted solution]

Hello Jagas,

New Interface is available for intuitive navigation from CRM 5.1 onwards new customizing has come for UI and Business Roles.

Lot of new things added in TPM(Tradepromotion management )

Basic Data, Key Figure Planning,Funds integration etc

Hope this helps.

Please reward points.

regards,

Muralidhar Prasad Chatna

[Former Member]

Thanks for the info.

[Former Member]

Hi,

Following are some of the new features with CRM 5.0

-Employee directory,summary page, availability in PCUI, integaration with listing & territory mngt in account and contact mngt

-Trnsaction types configuration dependenton channels like mobile sales, interaction center

-Email integration, Quick create, calendor integration, interaction history for Activities

-BP and product templates

-PCUI for ECC sales transactions in SAP CRM

-multiple payment cards handling in sales trnsactions

-supports multiple promotions in sales order

-enhanced ATP check

-product proposal during sales trnsaction processing

-creadit rating check

-listing and exclusions based upon PPR's & condition techniques

-support of intercompany and multilevel intercompany billing

-additional territory attributes

-enhanced search and maintenance of territory structure

Allot pnts if it helps.

Cheers,

Raj