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support

Hi sap gurus,

Set up new sales areas

Creation of New Sales Order types, Delivery types and Billing Types for new Plant

In Support , Can these creations and the confifurationsl be done according to the customer requirement?.

OR in support , only support or the tickets alone will be solved?.

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  • Posted on Dec 05, 2007 at 06:40 AM

    dear sabina

    in support yes these kind of creations also will include but the kind of changes will called as change requests.

    rewards if it helps

    siva

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  • Posted on Dec 05, 2007 at 07:29 AM

    Yes , this kind of work is done which is known as enhancement ,it will be done mostly by a separate team or in some cases by the support team.

    Here you need to configure the documents in dev. client and then test your work in quality client and after clients consent transport to production client.

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