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Cannot create Autoscaler Service on SAP CP CF


there seems to be an error in the autoscaler service available on SAP Cloud Platform Cloud Foundry. When creating a service instance (cf cs) the following error occurs

Creating service instance myautoscaler in org Pxxxxxxtrial_trial / space dev as xxxxxx... FAILED Server error, status code: 502, error code: 10001, message: The service broker returned an invalid response for the request to epts_incomplete=true. Status Code: 502 Bad Gateway, Body: 502 Bad Gateway: Registered endpoint failed to handle the request.

It is a trial account and region is Europe (Frankfurt)

Thanks for support


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  • author's profile photo Former Member
    Former Member
    Posted on Oct 13, 2017 at 06:36 PM

    Hi Christian,

    Thanks for reporting the issue. We shall have a look into it and revert. While we check at our end, it will be of great help if you can provide some inputs on -

    1. Do you see this happening consistently?
    2. Do you see a similar error if you try to create a service instance of any other service?

    Thanks, Ashwani

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