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How to enable EDIT option for specific customer role in the same business role

Oct 13, 2017 at 05:37 AM


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Dear C4C Experts,

We have a requirement to enable the EDIT option for one of the custom customer role in a business role and only DISPLAY option for the standard customer role.

Let's say there are two customer roles enabled for the same business role A.

Standard customer role "Customer" should be only in DISPLAY mode

Custom customer role "End-User" should be EDITABLE by business users

I checked the access restrictions rule in business role and also checked the code list restrictions settings. Also checked whether it could be done using UI rule editor, but I could not find anything conclusive to achieve the above requirement.

Could you please check and suggest any hints/solutions for this issue? Any help is highly appreciated.

Thanks in advance,

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