We are working on CRM 5.0 system with IC web.
We already have products in the CRM system.
Need to attach the IBASE to the products so that in the intercation center when we confirm the customer we would like to search the products.
Since the products are not attached to the iBSE we are not getting any products in the IC.
Can any one let me know how can the products be attached to the IBASE ?