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Crystal Reports 2016

Oct 11, 2017 at 08:01 PM


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Our environment got upgraded to BI 4.2 and all our crystal reports got converted to crystal reports 2016.

We have crystal reports based on oracle and i am getting below error when i try to refresh it.

The report is working fine in old environment as crystal reports 2013

The viewer could not process an event. Error in File XXXXXXX: Encapsulating page failed. [] ---- Error code:0 [CRWEB00000119]

Is this something to do with oracle client or crystal reports?



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