We are facing a problem with our systems. I have observed some of the users got locked due to multiple login with incorrect password.
Exact message in SU01-
Password logon not allowed (too many failed logons)
When I unlock user it says "User XXXXXXX is still locked" I do not have access to database to change the UFLAG in USR02. UFLAG for this user is 128 (locked due to incorrect logins). We are not using CUA.
Can any one of you suggest us the procedure to unlock the user?