Skip to Content

Purchased SAP CRYSTAL REPORTS 2013 INTL WIN - Can't install

Oct 13, 2017 at 09:50 PM


avatar image

BIG problems installing this on my Remote Desktop user - purchased through a third party - I got the keycode, etc and downloaded

- Running setup.exe I get a "congrats - you installed" then a series of errors

I also made sure my antivirus software was disabled.

1st Error - It was a pop up after the installation said successful.

Missing installdir reg key for installiverse, required for uninstall. Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora Value: Path

2nd Error - It was another pop up right after I selected OK on the 1st error pop up.

Runtime Error!

Program: C:\Users\Ken Muhr\Desktop\River Valley Recycling\Crystal Reports -...

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

And the box name is called, "Microsoft Visual C++ Runtime Library

After I click OK to clear this 2nd error pop up box, I go to my programs and it is not there to use. I don't understand why. Has anyone experienced this?

Thanks in advance!

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Don Williams
Oct 13, 2017 at 09:54 PM

Install the VC 2005 C++ ATL Security MSI from MS and run the install again:

And be careful who you purchase the software from....

Go to SAP's site to get it:


10 |10000 characters needed characters left characters exceeded