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Object ID

Hi CRM Gurus

What does it mean by Object ID in Object list tab of Service contract.

How to create these Object ID.

How these Object ID play role in SLA Management

Please help

Regards

Naveen

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1 Answer

  • Posted on Dec 03, 2007 at 02:58 PM

    Hi Naveen

    Object ID in the object list tab of the service contract refers to the Installed Base components for which the service can be performed.

    The Object IDs refer to the installed base or its components and can be created using the tcode IB51.

    Hope this helps

    Regards

    Rekha Dadwal

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