Dunning Block - Because of a previous Dunning Run

[Former Member]

Hi All,

1. When we try to run Dunning, we found that Some accounts are being blocked because of some previous Dunning Run( Identification ABC dt 01.01.2007),

2. When I check those dunning runs(Identification ABC dt 01.01.2007), i see in status, Dunning run and printout executed, job deleted.

3. When I check the customer master, the last dun date is not same as in the step two.

4. so I am unable to find out the problem, why the accounts are not being dunned?

can anyone pl help me with this issue.

Thanks

AK

[Former Member · Accepted solution]

It could be as simple that the debt is say 15 days overdue.

Letter 1 is printed on the 10th day overdue and Letter 2 is printed on the 20th day overdue.

Please can you provide more information about your Dunning Procedures, Company Codes.

Can you see if the customer has been blocked manually in the customer master or certain open items have been manually blocked.

[Former Member · Accepted solution]

Hi

Thanks for the response.

I have checked, there is no dunning block either in the master or in the open items.

Also, the items are over due, by 18 days,

And our dunning is as follows

Dun level 1 1 Days

Dun level 2 15 days

Dun level 3 30 Days

Dun level 4 45 Days

So that means the items are overdue, and should be dunned, but the message says its blocked becuase of the previous dun run.

Thanks

AK

[Former Member · Accepted solution]

check table MHND

[Former Member · Accepted solution]

Hi

I checked table MHND, but there is no entry in the latest dunning for that particular customer.

But an entry exists in the previous run, ( Due to which customer is blocked in the current dunning run)

So what could be the reason?

thanks

AK

[Former Member · Accepted solution]

Something obviously went wrong with that run and has locked it.

Look at completing the process using prog SAPF150D2 via SE38

have se16 open so you can see if the block is removed or the values change.

Hope this sorts you out.

Please award points and mark the thread as answered if this works.

[Former Member · Accepted solution]

Hi

Thank you so much for the response. Sorry, I could not understand exactly what i am supposed to do can you please explain, I should do this for the current dunning or the past dunning ?

[Former Member · Accepted solution]

run the program for the previous dunning run where the entry is being held

and award points !!!

[Former Member · Accepted solution]

Hi

Thanks for the response. I will try to run that program, but there are 4 Dunnings run's which are causing such problems. So should we do that for all those dunning runs.

After executing this program, will we be able to dun all those customers that are being blocked because of that error.

I would also like to know if there is any report, which i can execute after each dunning run to get the customer list dunning level wise.

Regards

AK

[Former Member]

Hi AK,

maybe there is something wrong with the status of the message.

Please check in table MAHNV the field XMSEL. If the dun run was successful the value of the field MAHNV-XMSEL is "2". In others cases there should be a coding error.

Please search for OSS-notes

Best regards

Volker