regarding cenvat

hello all,

i am facing the problem that when i create the excise in from TT DLFC then this amount shows in amounts payable part in J2IU and the excise amount of TT GRPO is also showing in same part by clubbing the values , but rest part ie- available balancea is not showing any amount it is zero and Gl a/c balance part is also nil due to which i am not able to do cenvat utilisation.

i had checked all setting regarding it but don't know where is the problem.

help me

urgent