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author's profile photo goelcyrus ebenezer
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goelcyrus ebenezer

log to find user notification of ail r WI recieved

Posted on Dec 03, 2007 at 10:16 AM 14 Views

Hi all,

In a case suppose the user delete the notification of mail or the workitem from his/her inbox unexpectedly or purposely and says that no notification recieved ,how can i proove that the user has been sent with notification to his workplace.Any trx or reports to execute that the log of woritem recieved by the user using the user ids as input.

Thanks,

Plato

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2007 at 10:33 AM
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    Well I think LOG is the only thing you have . But there have been issues that LOG says delivered but user actually didn`t recieve anythig. So I don`t know if there is any full proof thing.

    P.S. : I don`t a WI can be deleted by user from his SAP inbox. ( can someone please confirm this ?)

    Regards,

    Anuj Sethi

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    • Former Member
      Dec 03, 2007 at 10:44 AM

      >P.S. : I don`t a WI can be deleted by user from his SAP inbox. ( can someone please confirm this ?)

      No, a user cannot delete a work item. Even if an admin "deletes" a work item, that will leave a mark into the workflow log.

      I am not sure, but I think that you could find also the sent notifications (in addition to the outgoig mails) from transaction SOST. Of course this doesn' prove 100% that the user really received it.

  • author's profile photo Kjetil Kilhavn
    Kjetil Kilhavn
    Posted on Dec 04, 2007 at 08:20 AM
    0

    If all else fails, turn to history for a solution.

    There was a 'failsafe' method for determining if a person was a witch or not back in the very old days - before SAP was even in R/1. Throw the person in the sea, a deep lake will also do. If she (or he) floats she is a witch (in your case a liar) which will be burned alive - if she sinks she is telling the truth, but unfortunately drowned...

    You can always trust the Christian church to come up with an ingenious solution 😊

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