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user liscensing - Manager User

A client purchased three licences. During installation the implemantation was done via the manager account. Now we want to install three user, but the manager account counts as the first licence. We mis one.

How to handle?

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  • Best Answer
    Posted on Dec 02, 2007 at 07:14 PM

    Hi,

    Normally all you need to do is untick the license that's allocated to the manager and reallocate to the other user. Is the manager not showing as having a license? If not, you can use the following steps to reset all license allocation:

    1) Make sure no-one is logged in to SBO.

    2) On the server where the server tools are installed, open Windows Explorer and browse to the license server directory (by default C:\Program Files\SAP\SAP Business One Server Tools\License).

    3) Delete or rename the file B1Upf.xml

    4) Stop and restart the license service in service manager

    5) Log in to SBO as a superuser

    6) Go into AdministrationLicenseLicense Administration and you should now be able to allocate all your available licenses to users.

    Kind Regards,

    Owen

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