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Cannot determine Internet graphics server on portal

Hi Experts,

We have installed BI server and EP (NW2004s). BI Java is installed on Portal.

While running the BI query from WAD, with a template, only the tabular data is displayed and we are unable to display the graphs. There is an error message in portal ‘Cannot determine Internet Graphics server”. Please let me know if there is any additional configuration to be done for this.

Thanks.

KS

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  • Best Answer
    Posted on Dec 02, 2007 at 09:09 AM

    Hi KS

    Check the following:

    1. From portal system, Visual Administrator , server > services > Configuration Adapter.

    Rightside > webdynpro >sap.com> tcwddispwda > property sheet default > give IGS URL .

    http://<IGS server name>:4<nr>80

    nr = instance number.

    2. Try executing the report in BI "GRAPHICS_IGS_ADMIN" and check for the graphical ouput.

    If the result is negative, check the RFC destination IGS_RFC_DEST.

    Registered Server Program ID for the RFC (TCP/IP) should be of the format: IGS.<SID>

    Cheers !!!

    Satish Kumar.

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