Sync problem

[Former Member]

Hi SAP Experts,

I got this rare situation.

Item is not copied to the ERP system. User gets following error message."An error occured in the system ERP while copying the document."

long text says Schedule lines is missing for particular item. But in reality I see schedule lines are maintained.

Further I looked in this by doing following changes

1)when changes to CRM order is made it is not refelected in ERP. To my surprise, I see bdoc is successfully processed and no queue is stuck in SMQ1/SMQ2.No lock in SM12. both ERP/CRM

2) when I change the something at ERP in order, same is reflected in CRM and error message is automatically deleted in CRM.

Can anybody advise on the issue ?

[Former Member · Accepted solution]

Hi Raj,

Check the trace for this object. i.e. SMWT. Here you can find the exceptions and success message for every replication. You can give the date and time or user name when this was replicated then find the log in SLG1 for this time and Object may be CRM_MKTPL or CRM_DOCUMENT.

Reward if helpful.

THanks,

Sam.

[Former Member · Accepted solution]

Hi Ram,

In SMWT i see the Trace object id,component,Trace programm name with exception, but in particular to that order no trace is found.

Could be more detail on SMWT or SLG1 how it can solve the issue.

Thanks in Advance.

Rajkumar

[Former Member]

Hello Raj,

Please refer 490932 and see if this helps.

Please reward points.

regards,

Muralidhar Prasad.c