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Former Member

Restriction of invoice with multiple credit memo request?

How to restrict single credit memo request or debit memo request with single invoice when all quantity is being exhasted?

Example:- I raised an Invoice of 10 quantity. If we create credit memo request for 10 quantity, it should restrict for further creation of credit memo request. Ideally system should not allow to create new credit memo request.

Respected expert, please help me in resolving this issue.

Thanks

Vineet Kumar

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3 Answers

  • Best Answer
    Oct 12, 2017 at 12:35 PM

    I think, system would trigger V1498 and in your case, if it is not happening, have a look at OSS note 68738. Subsequently, you need to carry out code change from warning to an error as recommended in OSS note 2158525

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  • Oct 12, 2017 at 08:53 AM

    If I am right, you will get a warning message while creating. Are you not getting any such message? If so, share that message number.

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    • Former Member

      Thanks G. Lakshmipathi for your reply, but I am not getting any message when its get copied from Billing to credit memo request. I am not able to track any message number also.

  • Oct 12, 2017 at 10:00 AM

    I am not sure that in a standard system you get a warning message when you create CR for an invoice where you already have CR created.

    I have seen such warning message if there is a CR for an invoice and you create a DR (I could be wrong though as I checked this in an old system).

    Anyway, there is an alternative approach to the problem, which does not require development effort, but you need to discuss it with the business.

    By default CR documents are created with billing block. There is a workflow, delivered by SAP, which allows you to control what CRs you will be billing. The idea behind is that somebody checks the CR documents before clearing the billing block. If there is a problem with the document, the approver could reject the CR or send it back to the creator for adjustment. Restricting the removal of billing block for CR is possible via authorizations and is probably already in place in your company.

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    • Former Member

      Dear Veselina,

      Thanks for your valuable response but my queries is how to make error message or warning message if we again doing credit memo request or debit memo request with reference to billing.