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SAP SOLUTION MANAGER Incident Change status

Oct 11, 2017 at 03:15 PM

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Former Member

Hi to all,

I setup solution manager for CHARM and Incident management. These are my steps:

- Open Incident;

- Follow-up action with Urgent Change;

- Execute step for complete Urgent Change;

When I complete the Urgent Change I would close automatically the incident associated. (Set Incident in status closed). How can I do?

Thank you in advance.

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